Frequently asked questions
How to process a batch
- 1
Upload
Drag your photos into the batch uploader. JPG, PNG, WEBP, HEIC, and AVIF are supported. Max 25 MB per file.
- 2
Add context
Describe the shoot in a sentence or two. This context shapes every description and keyword set TagDuck generates.
- 3
Build a filename pattern
Define a naming convention once — e.g. {studio}-{subject}-{keyword}.jpg — and TagDuck applies it to every image.
- 4
Set location
Pin GPS coordinates for the whole batch. Those coordinates embed into every file in the batch.
- 5
Review and download
Approve metadata, tweak anything you want, then download a ZIP with every image tagged and renamed, plus a companion report.
General questions
What file types does TagDuck accept?+−
JPG, PNG, WEBP, HEIC, and AVIF. Maximum file size is 25 MB per image; minimum resolution is 50 × 50 px.
What happens if the AI can’t confidently describe a photo?+−
The image is flagged for manual review rather than generating a low-confidence description. You’ll be prompted to add a description manually or skip the image in the review step.
Why was one of my images flagged instead of processed?+−
TagDuck uses AI content moderation. Certain images — particularly explicit body-art close-ups or similar sensitive content — may be flagged even when they’re legitimate commercial photography. Flagged images are held for your manual review rather than processed automatically. This is expected behaviour for work in this category.
Can I reuse a context description across batches?+−
Yes. TagDuck saves your last 10 context descriptions as chips in the context field. Select a previous one as a starting point — each batch keeps its context independent, so editing one won’t affect any other.
Does TagDuck store my original photos?+−
Your uploaded photos are stored only for a limited time after your last activity on a batch, then automatically and permanently deleted — see our Privacy Policy for details. Your download includes the processed images themselves, with the generated metadata embedded, plus an optional report file.
What formats can I export the metadata report in?+−
CSV, XLSX, Markdown, and plain text are available on all plans. JSON report format is available on Starter, Pro, and Agency.
Does TagDuck remove AI or C2PA metadata?+−
On Pro and Agency, yes — you can remove all existing metadata from your photos, or only the markers that identify an image as AI-generated or AI-edited, such as C2PA Content Credentials. It is applied when you download, to a copy of the file, so you can switch it off and download again to get the original metadata back. It removes metadata only: invisible watermarks stay in the pixels, and some platforms may still label or detect an image on their own. It’s meant for your own photos and edits — please don’t use it to present AI-generated images as unedited photographs.
Does the WordPress plugin use the same plan and quota?+−
Yes. The plugin uses your TagDuck account's plan and monthly image quota, the same as the web app, on every plan including Free. About the WordPress plugin →
Which plan do I need for WooCommerce product details?+−
Pro or Agency. For product images the plugin adds the product name, category and variant as per-image context, which is available on those two plans. Everything else in the plugin works on every plan. About the WordPress plugin →
Does the WordPress plugin change my image files?+−
No. For images already in your Media Library it only writes alt text, description, an optional caption and image keywords; file names and URLs stay the same. Only new photos added with TagDuck get an SEO-friendly file name. About the WordPress plugin →
Is there a limit to how many images I can process per month?+−
Yes — each plan has a monthly image quota (Free ~20, Starter ~150, Pro ~600, Agency ~3,000). If you need more, buy a credit pack to add images to your quota. Credit packs are available on any plan, including Free, and never expire.
Billing question instead? See the pricing page’s FAQ →